I'm still on crutches after a hip replacement so I'm happy to say the experience was spacious, not too many people and the check in staff were very chilled, helpful and friendly. It was a lovely atmosphere. I was directed to the lift and we, my friend and I were offered a couple of free fold up seats which made all the difference. The staff seemed to take care to assess our needs and offer what was needed or asked for. There was a secure cloak room where you made a charitable contribution of £1, so you didn't have to carry around stuff. The exhibition itself was a lovely experience, especially the leaves on the floor that moved and 'reacted' to people's footsteps. All in all, a really good visit of variety. If only Van Gogh knew how much we would be enjoying. his art and HOW we'd be enjoying his art!